HeraOnSite 2.0

DWM Incorporated – Freeware – iOS
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The Hera On-Site application by DWM offers technicians a streamlined approach to managing Work Orders. This tool enhances operational efficiency by allowing users to access their open Work Orders and receive real-time notifications regarding updates.

Features Include:
<ul>
 <li>Quickly view both open and completed Work Orders with concise information.</li>
 <li>Effortless communication with DWM via an integrated in-app chat feature.</li>
 <li>Access an estimated payment date after submitting an invoice.</li>
 <li>Manage technician-specific details including trades and rates.</li>
 <li>Upload essential documents such as Notices of Acceptance (NOA) and invoices.</li>
 <li>Assign Work Orders to designated field technicians with ease.</li>
 <li>The option to hide Not To Exceed (NTE) amounts from field technicians.</li>
 <li>Receive push notifications for newly dispatched Work Orders.</li>
 <li>Utilize Google Maps for directions and ETA based on your current location.</li>
 <li>IVR compliant GPS check-in through the app ensures compliance.</li>
 <li>View comprehensive Work Order details, including instructions and scope, without the need for printing.</li>
 <li>Facilitate the uploading of photos directly to Work Orders.</li>
 <li>Enable store sign-off and complete necessary surveys upon task completion.</li>
</ul>

For technical assistance, users can utilize the in-app bug report feature.

If you are interested in joining as a technician, please reach out via email at vendor-relations@dwminc.com.

Disclaimer: Prolonged use of GPS in the background may significantly reduce battery life.

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